Our Approach
We deliver the most reliable, secure, and widely used real-time video sharing ecosystem in the world. We improve interoperability by enabling video stream sharing among unlimited partners and across multiple networks, increasing real-time situational awareness and safety.
Products & Services
Video Interoperability as a service
Flexible, cloud-based video normalization, management, and sharing services that minimize the on-site footprint and upfront investment.
On-Premise Video Streaming Solutions
Video appliances designed to fit efficiently within your environment without compromising security or network stability.
Proprietary Live Streaming Protocol
Skyline’s proprietary browser-based live streaming protocol, CLSP, is built upon HTML 5 technology and can be used without downloading or installing an external video player.
Web-Based HTML-Compliant User Portals
Video management and viewing portals that are designed and maintained to latest web standards for all viewing devices.
Sitch Mobile
Skyline’s vehicle-mounted camera and mobile communications hub that allows organizations to enhance their real-time situational awareness through live video and data feeds.
Restful API Services
A safe, secure, and scalable way to incorporate your video streams and associated meta data with third-party applications.
Our National Reach
Utilizing web application portals, we provide access to those who need it, when they need it, enabling more efficient operations across many video sources.
Proven Results
3 Presidential Inaugurations
Corpus Christie Hurricane Evacuation Route
5 Baltimore Marathons
Preakness Stakes
Built for Scale During Major Incidents
Skyline’s Ecosystem Solutions
SITCH PORTAL
Web App for Partner Only Video Sharing
The SITCH Portal provides web-based access to video content virtually anywhere. Whether out in the field, a government office, or in the police command center, SITCH Portal provides a flexible interface to securely view and manage multiple video streams from various systems and networks. SITCH Portal provides organizations with the ability to manage and quickly onboard partner agencies. All participating agencies/partners can view cameras based upon their access rights through a common portal, with no client software requirements or additional licensing fees.
SITCH VIDEO WALL
Virtual Video Wall That’s Easy to Share
SITCH Virtual Video Wall, is a powerful collaboration and information-sharing tool. SITCH uses your organization’s existing video streams and allows you to customize how you display videos across one or more monitors and video walls. Skyline’s Product Technicians will work with your organization to configure SITCH to properly display on your wall monitors. Because SITCH Video Walls are a web-based application, you can log in on-site or remotely and see the same videos and layout as what is showing in your control room.
SITCH MANAGER
Easy Video Stream Management
Skyline’s SITCH Manager provides an intuitive web portal that allows operators to monitor and manage all video streams within their video ecosystem. This appliance centrally manages updates to stream data for all Skyline video appliances and the SITCH Portal, and manages API access for third-party applications. SITCH Manager allows you to manage video streams, preview video streams, set third-party permissions, and access reporting and analytic statistics.
PROPRIETARY LIVE STREAMING PROTOCOL
Sub-Second HTML5 Compliant
Skyline created CLSP, a purpose-built video stream transport protocol available exclusively through Skyline’s video ecosystem. CLSP was designed to meet modern HTML5 standards for websites and web applications, enabling real-time live operations such as public safety monitoring, incident management, and PTZ camera control. Key benefits of CLSP include:
- Low Latency – See things as they happen
- Secure Streams – Assuring your data is safe
- Dynamic Scalability – Capacity when needed
- Seamless Integration with Websites & Web Applications – Integration, such as GIS and CAD
SITCH MOBILE APP
Video Intelligence Anywhere
Extend SITCH beyond the desktop with secure mobile access to shared cameras, live video, maps, alerts, and video walls. Give authorized teams the situational awareness they need wherever the mission takes them.
Elegant Approach to a Complex Problem
Any Camera, Any Network, Any Device
Any Camera – regardless of manufacturer, protocol or stream size. No need to rip and replace old trustworthy cameras. Includes cellular-based cameras in remote or mobile locations.
Any Network – securely share video streams to people outside the network without compromising network security or stability. Integrates with any existing VMS to complement your existing infrastructure.
Any Device – stream low latency video to any device. Video is delivered in CLSP, RTSP or HLS based upon the device requesting the video.
Normalize, Stream, Manage, Share
Normalize – Convert disparate video streams into a common H.264 compression with the ability for multiple sizes and graphic overlays.
Stream – Replicate a single video stream into thousands of streams simultaneously to any device so that first responders, operations groups, and the public can all see video during high volume events.
Manage – Agencies can easily manage partner access to video streams, meta data, on/off status, and more with full reporting of stream usage.
Share – Enable real-time access to share video with trusted and untrusted partners.
Last modified: 9/5/2025
Cause:
As products pass their end of potential and are no longer useful to our customers, or have become antiquated, these products are sunset towards their End of Life.
Resolution:
Skyline Technology Solutions’ Lifecycle process flows through several stages:
| Stage | Description |
| General Availability | The product version is being sold, actively developed, supported, and generally available. This does not include any preview versions or versions in testing. |
| End of General Support | End of general support is 12 months from the “General Availability” date. Products/versions are no longer sold. See matrix of general versus best effort support. |
| End of Best Effort Support | End of best effort support is 6 months from “End of General Support”. Products/versions are no longer sold. See matrix of general versus best effort support. |
| End of Life | End of Life is 18 months from product “General Availability”. Product/version is no longer receiving any new features or security updates and are not eligible for any form of support. They are no longer sold, improved, maintained, or supported. |
All release notes and user manuals are available in our customer service portal.
The Sitch Platform License & Use Agreement can be found here.
Skyline Video Platform Products:
| Product Name | Version | General Availability Date | End of General Support | End of Best Effort Support | End of Life |
| Transcode | 26.05.0 | 05/26/2026 | 05/26/2027 | 11/26/2027 | 05/26/2028 |
| Transcode | 25.12.0 | 12/09/2025 | 12/09/2026 | 6/09/2027 | 12/09/2027 |
| Transcode (formerly TS10000 | 25.08.0 | 8/12/2025 | 8/12/2026 | 2/12/2027 | 8/12/2027 |
| TS1000 | 25.03.0 | 3/06/2025 | 3/06/2026 | 9/06/2026 | 3/06/2027 |
| TS1000 | 4.6.1 | 3/21/2024 | 3/21/2025 | 9/21/2025 | 3/21/2026 |
| TS1000 | 4.6.0 | 6/28/2023 | 6/28/2024 | 12/28/2024 | 6/28/2025 |
| TS1000 | 4.4.7 | 3/31/2023 | 3/31/2024 | 10/1/2024 | 3/31/2025 |
| TS1000 | 4.4.6 | 7/25/2022 | 7/25/2023 | 1/25/2024 | 7/25/2024 |
| TS1000 | 4.4.5 | 7/6/2022 | 7/6/2023 | 1/6/2024 | 7/6/2024 |
| TS1000 | 4.4.3 | 5/9/2022 | 5/9/2023 | 11/9/2023 | 5/9/2024 |
| TS1000 | 4.4.1 | 11/5/2021 | 11/5/2022 | 5/5/2023 | 11/5/2023 |
| TS1000 | 4.4.0 | 10/20/2021 | 10/20/2022 | 4/20/2023 | 10/20/2023 |
| TS1000 | 4.3.X | 8/2/2021 | 8/2/2022 | 2/2/2023 | 8/2/2023 |
| TS1000 | 4.2.X | 4/22/2021 | 4/22/2022 | 10/22/2022 | 4/22/2023 |
| TS1000 | 4.1.x | 5/28/2020 | 5/28/2021 | 11/28/2021 | 5/28/2022 |
| TS1000 | 4.0.X | 5/28/2020 | 5/28/2021 | 11/28/2021 | 5/28/2022 |
| TS1000 | 3.X | 5/28/2020 | 5/28/2021 | 11/28/2021 | 5/28/2022 |
| TS1000 | 2.X | 1/1/2016 | 1/1/2017 | 7/1/2017 | 1/1/2018 |
| TS1000 | 1.X | 1/1/2016 | 1/1/2017 | 7/1/2017 | 1/1/2018 |
| Stream | 26.04.1 | 4/28/2026 | 4/28/2027 | 10/28/2027 | 4/28/2028 |
| Stream | 26.04.0 | 04/20/2026 | 04/20/2027 | 10/20/2027 | 04/20/2028 |
| Stream | 26.03.1 | 3/25/26 | 3/25/27 | 9/25/27 | 3/25/28 |
| Stream | 26.03.0 | 3/12/26 | 3/12/27 | 9/12/27 | 3/12/28 |
| Stream | 26.02.1 | 3/3/26 | 03/03/2027 | 9/3/27 | 3/3/28 |
| Stream | 26.02.0 | 2/5/26 | 02/05/2027 | 8/5/27 | 2/5/28 |
| Stream | 26.01.0 | 1/29/26 | 01/29/2027 | 7/29/27 | 1/29/28 |
| Stream | 25.10.0 | 10/30/25 | 10/30/26 | 4/30/27 | 10/30/27 |
| Stream | 25.08.2 | 8/22/25 | 8/22/26 | 2/22/27 | 8/22/27 |
| Stream | 25.08.1 | 8/8/25 | 8/8/26 | 2/8/27 | 8/8/27 |
| Stream (formerly SFS 1000) | 25.07.0 | 7/22/2025 |
7/22/2026 |
1/22/2027 | 7/22/2027 |
| SFS1000 | 26.06.0 | 06/22/2026 | 06/22/2027 | 12/22/2027 | 06/22/2028 |
| SFS1000 | 26.02.2 | 2/16/2026 | 2/16/2027 | 8/16/2027 | 2/16/2028 |
| SFS1000 | 26.02.1 | 2/3/2026 | 2/3/2027 | 8/3/2027 | 2/3/2028 |
| SFS1000 | 26.02.0 | 2/3/2026 | 2/3/2027 | 8/3/2027 | 2/3/2028 |
| SFS1000 | 26.01.1 | 1/16/2026 | 1/16/2027 | 7/16/2027 | 1/16/2028 |
| SFS1000 | 26.01.0 | 1/12/2026 | 1/12/2027 | 7/15/2027 | 1/12/2028 |
| SFS1000 | 25.12.0 | 12/17/2025 | 12/17/2026 | 6/17/2027 | 12/17/2027 |
| SFS1000 | 25.10.1 | 10/31/2025 | 10/31/2026 | 5/1/2027 | 10/31/2027 |
| SFS1000 | 25.10.0 | 10/17/2025 | 10/17/2026 | 4/17/2027 | 10/17/2027 |
| SFS1000 | 25.09.0 | 9/9/2025 | 9/9/2026 | 3/9/2027 | 9/9/2027 |
| SFS1000 | 25.07.0 | 7/31/2025 | 7/31/2026 | 1/31/2027 | 7/31/2027 |
| SFS1000 | 25.06.1 | 6/24/2025 | 6/24/2026 | 12/24/2026 | 6/24/2027 |
| SFS1000 | 25.06.0 | 6/13/2025 | 6/13/26 | 12/13/26 | 6/13/27 |
| SFS1000 | 25.01.0 | 1/7/2025 | 1/7/2026 | 7/7/2026 | 1/7/2027 |
| SFS1000 | 24.09.0 | 10/3/2024 | 10/3/2025 | 4/4/2026 | 10/3/2026 |
| SFS1000 | 24.06.1 | 6/18/2024 | 6/18/2025 | 12/18/2025 | 6/18/2026 |
| SFS1000 | 24.05.1 | 5/13/2024 | 5/13/2025 | 11/13/2025 | 5/13/2026 |
| SFS1000 | 24.04.0 | 5/7/2024 | 5/7/2025 | 11/7/2025 | 5/7/2026 |
| SFS1000 | 6.0.0 | 3/18/2024 | 3/18/2025 | 9/18/2025 | 3/18/2026 |
| SFS1000 | 5.2.0 | 6/22/2023 | 6/22/2024 | 12/22/2024 | 6/22/2025 |
| SFS1000 | 5.1.23 | 3/29/2023 | 3/29/2024 | 9/29/2024 | 3/29/2025 |
| SFS1000 | 5.1.22 | 11/4/2022 | 11/4/2023 | 5/4/2024 | 11/4/2024 |
| SFS1000 | 5.1.20 | 7/27/2022 | 7/27/2023 | 1/27/2024 | 7/27/2024 |
| SFS1000 | 5.0.X | 5/28/2020 | 5/28/2021 | 11/28/2021 | 5/28/2022 |
| SFS1000 | 4.X | 5/28/2020 | 5/28/2021 | 11/28/2021 | 5/28/2022 |
| SFS1000 | 3.X | 1/1/2016 | 1/1/2017 | 7/1/2017 | 1/1/2018 |
| SFS1000 | 2.X | 1/1/2016 | 1/1/2017 | 7/1/2017 | 1/1/2018 |
| SFS1000 | 1.X | 1/1/2016 | 1/1/2017 | 7/1/2017 | 1/1/2018 |
| Portal | 25.09.0 | 9/11/2025 | 9/11/2026 | 3/11/2027 | 9/11/2027 |
| Portal | 25.08.0 | 8/22/2025 | 8/22/2025 | 2/22/2026 | 8/22/2026 |
| Portal | 25.06.0 | 6/27/2025 | 6/27/2026 | 12/27/2026 | 6/27/2027 |
| Portal | 25.05.0 | 5/6/2025 | 5/6/2026 | 11/6/2026 | 5/6/2027 |
| Portal | 25.02.1 | 2/26/2025 | 2/26/2026 | 8/26/2026 | 2/26/2027 |
| Portal (formerly Claris) | 25.02.0 | 2/21/2025 | 2/21/2026 | 8/21/2026 | 2/21/2027 |
| Claris | 24.08.0 | 9/4/2024 | 9/4/2025 | 3/4/2026 | 9/4/2026 |
| Claris | 24.07.0 | 8/5/2024 | 8/5/2025 | 2/5/2026 | 8/5/2026 |
| Claris | 24.05.0 | 5/15/2024 | 5/15/2025 | 11/15/2025 | 5/15/2026 |
| Claris | 6.6.1 | 12/5/2023 | 12/5/2024 | 6/5/2025 | 12/5/2025 |
| Claris | 6.5.1 | 9/14/2023 | 9/14/2024 | 3/14/2025 | 9/14/2025 |
| Claris | 6.4.0 | 7/27/2022 | 7/27/2023 | 1/27/2024 | 7/27/2024 |
| Claris | 6.3.X | 4/26/2022 | 4/26/2023 | 10/26/2023 | 4/26/2024 |
| Claris | 6.2.X | 1/11/2022 | 1/11/2023 | 7/11/2023 | 1/11/2024 |
| Claris | 6.1.X | 6/3/2020 | 6/3/2021 | 12/3/2021 | 6/3/2022 |
| Claris | 6.0.X | 1/20/2020 | 1/20/2021 | 7/20/2021 | 1/20/2022 |
| Claris | 5.X | 3/1/2019 | 3/1/2020 | 9/1/2020 | 3/1/2021 |
| Claris | 4.X | 8/1/2018 | 8/1/2019 | 2/1/2020 | 8/1/2020 |
| Claris | 3.X | 1/1/2016 | 1/1/2017 | 7/1/2017 | 1/1/2018 |
| Claris | 2.X | 1/1/2016 | 1/1/2017 | 7/1/2017 | 1/1/2018 |
| Claris | 1.X | 1/1/2016 | 1/1/2017 | 7/1/2017 | 1/1/2018 |
| Manager API | 26.06.1 | 06/08/2026 | 06/08/2027 | 12/08/2027 | 06/08/2028 |
| Manager API | 26.06.0 | 06/03/2026 | 06/03/2027 | 12/03/2027 | 06/03/2028 |
| Manager API | 26.05.0 | 05/26/2026 | 05/26/2027 | 11/26/2027 | 05/26/2028 |
| Manager API | 26.04.0 | 4/20/2026 | 4/20/2027 | 10/20/27 | 4/20/2028 |
| Manager API | 26.03.0 | 3/25/26 | 3/25/27 | 9/25/27 | 3/25/28 |
| Manager API | 26.02.0 | 2/6/26 | 2/6/27 | 8/6/27 | 2/6/28 |
| Manager API | 26.01.0 | 1/22/26 | 1/22/27 | 7/22/27 | 1/22/28 |
| Manager API | 25.11.0 | 11/24/25 | 11/24/26 | 5/24/27 | 11/24/27 |
| Manager API | 25.08.1 | 9/2/25 | 9/2/26 | 3/2/27 | 9/2/27 |
| Manager API | 25.08.0 | 8/8/25 | 8/8/26 | 2/8/27 | 8/8/27 |
| Manager API | 25.07.0 | 7/22/25 | 7/22/26 | 1/22/27 | 7/22/27 |
| Manager | 26.05.2 | 05/29/2026 | 05/29/2027 | 11/29/2027 | 05/29/2028 |
| Manager | 26.05.1 | 05/26/2026 | 05/26/2027 | 11/26/2027 | 05/26/2028 |
| Manager | 26.05.0 | 05/19/2026 | 05/19/2027 | 11/19/2027 | 05/19/2028 |
| Manager | 26.04.1.3 | 05/15/2026 | 05/15/2027 | 11/15/2027 | 05/15/2028 |
| Manager | 26.04.1.2 | 05/12/2026 | 05/12/2027 | 11/12/2027 | 05/12/2028 |
| Manager | 26.04.1.1 | 05/06/2026 | 05/06/2027 | 11/06/2027 | 05/06/2028 |
| Manager | 26.04.2 | 04/30/2026 | 04/30/2027 | 10/30/2027 | 04/30/2028 |
| Manager | 26.04.1 | 4/28/2026 | 4/28/2027 | 10/28/2027 | 4/28/2028 |
| Manager | 26.04.0 | 4/20/2026 | 4/20/2027 | 10/20/2027 | 4/20/2028 |
| Manager | 26.03.0 | 3/25/26 | 3/25/27 | 9/25/27 | 3/25/28 |
| Manager | 26.02.0 | 3/20/26 | 3/20/27 | 9/20/27 | 3/20/28 |
| Manager | 26.01.0 | 1/6/26 | 1/6/27 | 7/6/27 | 7/6/28 |
| Manager | 25.12.0 | 12/23/25 | 12/23/26 | 6/23/27 | 12/23/27 |
| Manager | 25.10.1 | 11/3/25 | 11/3/26 | 5/3/27 | 11/3/27 |
| Manager | 25.10.0 | 10/8/25 | 10/8/26 | 4/8/27 | 10/8/27 |
| Manager | 25.09.1 | 9/12/25 | 9/12/26 | 3/12/27 | 9/12/27 |
| Manager | 25.09.0 | 9/4/25 | 9/4/26 | 3/4/27 | 9/4/27 |
| Manager | 25.08.1 | 8/22/25 | 8/22/26 | 2/22/27 | 8/22/27 |
| Manager | 25.08.0 | 8/8/25 | 8/8/26 | 2/8/27 | 8/8/27 |
| Manager | 25.07.1 | 7/28/25 | 7/28/26 | 1/28/27 | 7/28/27 |
| Manager (formerly Stream Manager) | 25.07.0 | 7/22/2025 | 7/22/2026 | 1/22/2027 | 7/22/2027 |
| Stream Manager | 25.02.1 | 2/10/2025 | 2/10/2026 | 8/10/2026 | 2/10/2027 |
| Stream Manager | 24.10.0 | 10/30/2024 | 10/30/2025 | 4/30/2026 | 10/30/2026 |
| Stream Manager | 24.08.0 | 8/23/2024 | 8/23/2025 | 2/23/2026 | 8/23/2026 |
| Stream Manager | 24.05.0 | 5/28/2024 | 5/28/2025 | 11/28/2025 | 5/28/2026 |
| Stream Manager | 24.04.0 | 5/7/2024 | 5/7/2025 | 11/7/2025 | 5/7/2026 |
| Stream Manager | 6.2.0 | 3/1/2024 | 3/1/2025 | 9/1/2025 | 3/1/2026 |
| Stream Manager | 6.1.0 | 6/22/2023 | 6/22/2024 | 12/22/2024 | 6/22/2025 |
| Stream Manager | 6.0.7 | 5/10/2023 | 5/10/2024 | 11/10/2024 | 5/10/2025 |
| Stream Manager | 6.0.6 | 2/15/2023 | 2/15/2024 | 8/15/2024 | 2/15/2025 |
| Stream Manager | 6.0.5 | 1/6/2023 | 1/6/2024 | 7/6/2024 | 1/6/2025 |
| Stream Manager | 6.0.4 | 10/6/2022 | 10/6/2023 | 4/6/2024 | 10/6/2024 |
| Stream Manager | 5.2.3 | 3/28/2022 | 3/28/2023 | 9/28/2023 | 3/28/2024 |
| Stream Manager | 5.1.X | 7/1/2021 | 7/1/2022 | 1/1/2023 | 7/1/2023 |
| Stream Manager | 5.0.X | 11/2/2020 | 11/2/2021 | 5/2/2022 | 11/2/2022 |
| Stream Manager | 4.X | 1/1/2016 | 1/1/2017 | 7/1/2017 | 1/1/2018 |
| Stream Manager | 3.X | 1/1/2016 | 1/1/2017 | 7/1/2017 | 1/1/2018 |
| Stream Manager | 2.X | 1/1/2016 | 1/1/2017 | 7/1/2017 | 1/1/2018 |
| Stream Manager | 1.X | 1/1/2016 | 1/1/2017 | 7/1/2017 | 1/1/2018 |
| Videowall | 25.11.0 | 11/10/2025 | 11/10/2026 | 5/10/2026 | 11/10/2027 |
| Videowall | 25.09.0 | 9/17/2025 | 9/17/2026 | 3/17/2027 | 9/17/2027 |
| Videowall (formerly Vero) | 25.08.0 | 8/12/2025 | 8/12/2026 | 2/12/2027 | 8/12/2027 |
| Vero | 25.06.0 | 6/17/2025 | 6/17/2026 | 12/17/2026 | 6/17/2027 |
| Vero | 25.04.1 | 4/21/2025 | 4/21/2026 | 20/21/2026 | 4/21/2027 |
| Vero | 25.04.0 | 4/16/2025 | 4/16/2026 | 10/16/2026 | 4/16/2027 |
| Vero | 25.03.0 | 3/20/2025 | 3/20/2026 | 9/20/2026 | 3/20/2027 |
| Vero | 25.01.0 | 1/10/2025 | 1/10/2026 | 7/10/2026 | 1/10/2027 |
| Vero | 24.12.0 | 12/19/2024 | 12/19/2025 | 6/19/2026 | 12/19/2026 |
| Vero | 24.10.0 | 10/11/2024 | 10/11/2025 | 4/11/2026 | 10/11/2026 |
| Vero | 24.08.0 | 8/21/24 | 8/21/25 | 2/21/26 | 8/21/26 |
| Vero | 24.06.0 | 7/17/24 | 7/17/25 | 1/17/26 | 7/17/26 |
| Vero | 24.05.1 | 6/12/24 | 6/12/25 | 12/12/25 | 6/12/26 |
| Vero | 24.05.0 | 5/23/24 | 5/23/26 | 11/23/26 | 5/23/24 |
| Vero | 4.5.3 | 4/13/24 | 4/13/25 | 10/13/25 | 4/13/26 |
| Vero | 4.5.2 | 1/26/24 | 1/26/25 | 7/26/25 | 1/26/26 |
| Vero | 4.5.1 | 10/12/23 | 10/12/24 | 4/12/25 | 10/12/25 |
| Vero | 4.5.0 | 8/4/2023 | 8/4/2024 | 2/4/2025 | 8/4/2025 |
| Vero | 4.4.X | 6/1/2023 | 6/1/2024 | 12/1/2024 | 6/1/2025 |
| Vero | 4.3.X | 2/17/2023 | 2/17/2024 | 8/17/2024 | 2/17/2025 |
| Vero | 4.2.X | 10/3/2022 | 10/3/2023 | 4/3/2024 | 10/3/2024 |
| Vero | 4.1.X | 4/20/2022 | 4/20/2023 | 10/20/2023 | 4/20/2024 |
| Vero | 4.0.X | 11/30/2021 | 11/30/2022 | 5/30/2023 | 11/30/2023 |
| Vero | 3.X | 7/29/2020 | 7/29/2021 | 1/29/2022 | 7/29/2022 |
| Vero | 2.X | 5/10/2019 | 5/10/2020 | 11/10/2020 | 5/10/2021 |
| Vero | 1.X | 1/5/2018 | 1/5/2019 | 7/5/2019 | 1/5/2020 |
| Snapshot | 25.12.0 | 12/04/2025 | 12/04/2026 | 6/04/2027 | 12/04/2027 |
| Snapshot | 25.11.0 | 11/4/2025 | 11/4/2026 | 5/4/2027 | 11/4/2027 |
| Snapshot (formerly Snapshot Server) | 25.09.1 | 9/22/2025 | 9/22/2026 | 3/22/2027 | 9/22/2027 |
| Snapshot Server | 25.09.0 | 9/2/2025 | 9/2/2026 | 3/2/2027 | 9/2/2027 |
| Snapshot Server | 25.05.0 | 5/13/2025 | 5/13/2026 | 11//13/2026 | 5/13/2027 |
| Snapshot Server | 25.04.0 | 4/16/2025 | 4/16/2026 | 10/16/2026 | 4/16/2027 |
| Snapshot Server | 25.02.0 | 2/18/2025 | 2/18/2026 | 8/18/2026 | 2/18/2027 |
| Snapshot Server | 24.10.0 | 10/30/2024 | 10/30/2025 | 4/30/2026 | 10/30/2026 |
| Snapshot Server | 24.04.1 | 4/29/2024 | 4/29/2025 | 10/29/2025 | 4/29/2026 |
| Snapshot Server | 3.2.7 | 3/26/2024 | 3/26/2025 | 9/26/2025 | 3/26/2026 |
| Snapshot Server | 3.2.6 | 1/16/2024 | 1/16/2025 | 7/16/2025 | 1/16/2026 |
| Snapshot Server | 3.2.5 | 11/20/2023 | 11/20/2024 | 5/20/2025 | 11/20/2025 |
| Snapshot Server | 3.2.4 | 7/17/2023 | 7/17/2024 | 1/17/2025 | 7/17/2025 |
| Snapshot Server | 3.2.2 | 4/26/2023 | 4/26/2024 | 10/26/2024 | 4/26/2025 |
| Snapshot Server | 3.2.1 | 4/3/2023 | 4/3/2024 | 10/3/2024 | 4/3/2025 |
| Snapshot Server | 2.6.7 | 8/5/2022 | 8/5/2023 | 2/5/2024 | 8/5/2024 |
| Snapshot Server | 2.5.x | 6/4/2021 | 6/4/2022 | 12/4/2022 | 6/4/2023 |
| Snapshot Server | 2.4.X | 1/5/2021 | 1/5/2022 | 7/5/2022 | 1/5/2023 |
| Snapshot Server | 2.3.X | 1/1/2016 | 1/1/2017 | 7/1/2017 | 1/1/2018 |
| Snapshot Server | 2.2.X | 1/1/2016 | 1/1/2017 | 7/1/2017 | 1/1/2018 |
| Snapshot Server | 2.1.X | 1/1/2016 | 1/1/2017 | 7/1/2017 | 1/1/2018 |
| Snapshot Server | 2.0.X | 1/1/2016 | 1/1/2017 | 7/1/2017 | 1/1/2018 |
| Snapshot Server | 1.X | 1/1/2016 | 1/1/2017 | 7/1/2017 | 1/1/2018 |
| Public Portal | All | 7/1/2021 | 7/1/2022 | 1/1/2023 | 7/1/2023 |
| MV2300 | 1/1/2022 | 1/1/2023 | 7/1/2023 | 1/1/2024 | |
| Blueware | 12/31/1900 | 6/30/1901 | 12/31/1901 |
End of Life Products
| Product Name | End of Life Date | Release Family |
| Public Portal | 1/1/2022 | All |
| EVP | 1/1/2022 | All |
| Virtual License (laptop) appliance | 1/1/2022 | All |
| OneVIEW | 1/1/2016 | All |
Platform/Product Support
| Support | Description | General Support | Best Effort Support |
| Maintenance updates | Software is eligible for minor releases and patch/hotfixes | X | |
| Severity 1 Support | Break/fix of critical severity 1 issues as defined by the *service level agreement | 24x7 | 9am to 5pm weekdays |
| New security patches | Security patches deemed necessary to be applied outside of a software release | X | Critical Only |
| New bug fixes | Version is in active development with bug reporting and fixing | X | |
| OS updates | Upgrades to base operating systems for appliance-based services | X | X |
| Phone support | Access to our phone support line | X | |
| Email Support | Ability to Email Service Desk for support | X | X |
Hardware Platform Support
(6 years maximum HW support)
| Hardware Platform | End of Sale | End of Support |
| Dell R200/R300 | 9/15/2012 | 9/15/2018 |
| Dell R210/R310 | 9/15/2014 | 9/15/2020 |
| Dell R220/R320 | 9/15/2016 | 9/15/2022 |
| Dell R230/R330 | 9/15/2019 | 9/15/2025 |
| Dell R240/R340 | 9/15/2022 | 9/15/2028 |
| Dell R250/R350 | 9/15/2023 | 9/15/2029 |
| Dell M1000e | 9/15/2014 | 9/15/2020 |
| Dell M420 | 9/15/2014 | 9/15/2020 |
| Dell PowerEdge M630 VRTX | 9/15/2016 | 9/15/2022 |
| Dell R630 | 9/15/2016 | 9/15/2022 |
| Dell R640 | 9/15/2020 | 9/15/2026 |
| Dell R430 | 9/15/2016 | 9/15/2022 |
| Dell R440 | 9/15/2020 | 9/15/2026 |
| Dell ME5024 Storage Array | 9/15/2023 | 9/15/2029 |
| Dell PowerSwitch S5248 | 9/15/2023 | 9/15/2029 |
| Dell R650 | 9/15/2023 | 9/15/2029 |
| Dell ME5012 Storage Array | 9/15/2023 | 9/15/2029 |
| Juniper SRX240 | 9/15/2014 | 9/15/2020 |
| Juniper SRX340 | 9/15/2023 | 9/15/2029 |
| Juniper QFX 5100 | 9/15/2021 | 9/15/2027 |
| Juniper MLS 4200 | 9/15/2018 | 9/15/2024 |
| Juniper MLS 4300 | 9/15/2022 | 9/15/2028 |
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