Blog

Building a Security-First Culture

Building a Security-First Culture

A security-first culture isn’t something you tack on at the end—it’s built intentionally from the start. In this first installment of our two-part series, Mark Hollerbach explores how early collaboration, clear risk decisions, and strong leadership shape resilient organizations that can adapt, respond, and protect what matters most.

The Human Side of Technology: How Empathy and Curiosity Lead to Partnership

The Human Side of Technology: How Empathy and Curiosity Lead to Partnership

Technology alone doesn’t solve problems. In public safety, transportation, and education, outcomes improve when teams lead with empathy and curiosity. Director of Customer Success Kurt Welling shares field stories on listening first, aligning stakeholders, and designing for real-world use—turning vendors into partners.

Are You Buying Services or Building Something Better?

Are You Buying Services or Building Something Better?

In public-sector IT, the difference between vendors and partners is clear. Vendors complete projects and meet contractual obligations. Partners go further—they help shape vision, navigate budget realities, and build solutions that stand the test of time. True partnerships are grounded in trust, shared responsibility, and a commitment to delivering outcomes that matter most: stronger agencies and better results for citizens.

How to Design an Interoperability Plan

How to Design an Interoperability Plan

Achieving true interoperability across transportation and public safety systems starts with a solid plan. This article breaks down how to design an effective interoperability strategy using a proven three-layer model—data, integration, and presentation. Learn how to assess your current systems, bridge technology gaps, and deliver real-time situational awareness to the right people, at the right time.