Who Is Skyline?
At Skyline Technology Solutions, our mission is to build a more resilient and connected society, and that starts with the people that we hire to join our team. We envision a world in which critical infrastructure connects communities, fosters economic growth, and enables governments to share information to enhance public safety.
We are passionate about our work, and our values are core to who we are and who we are looking to have join our team.
Customer Success: co-creating value for our clients success
Curiosity: understanding the problems facing our customers
Leadership: choosing to do the right thing, even when it is the harder path
Trust and Respect: the foundation for building strong relationships
Accountability: owning our actions, decisions, and results regardless of outcome
Core Responsibilities:
Provide Architect and Engineering Leadership
- Provide technical leadership and accountability for a team that is designing, building and running a messaging and collaboration platform utilizing Google Workspace, Microsoft O365, and numerous 3rd party products and services.
- Architect and enhance a public cloud-based infrastructure that provides mail routing, encryption, security archiving, e-discovery, and migrations.
- Provide technical leadership to the engineering team.
- Collaborate with project manager on resource assignment to accomplish team goals
- Serve as the principal technical contact interacting with the client and partners in developing and enhancing the messaging solution
- Establish project deliverables in coordination with the Client Executive to meet customer objectives
- Drive architecture and security review processes for the messaging platform and other service providers
- Work with client and internal stakeholders to meet operational requirements and resolve issues within the infrastructure
- Ensure adherence to client standards, industry best practices, and alignment with overall technical goals
Review Operational Efficiency
- Provide and implement recommendations to increase operational effectiveness
- Utilize the results of monitoring and environment problems to identify opportunities for increasing service levels and resolving issues
- Identify enhancements and improvements to user functionality
Ensure Modernization and Improvement Initiatives are Met
- Stay abreast of new technology and enhancements that can improve the operations and end-user experiences
- Develop proposals and high-level designs for modernizations and improvements to be presented to the review panels
Education and Experience Requirements
- College Degree Preferred
- Google Collaboration Engineer Certified or Administration Certification
- Microsoft Office 365 certification
- 10 Years of IT Experience, 5 Years in Messaging Architecture Experience
- Senior level proficiency in a mail SaaS platform – Google Workspace and Microsoft O365
- Senior level proficiency with multiple cloud infrastructures, preferably Azure and GCP
- Senior level proficiency with enterprise network and system design and integration
- Experience with EXIM mail transfer or similar mail transfer agents
- Mail routing design, implementation, and troubleshooting
- Senior level proficiency in platform security
- Experience in complex user data migrations
About Skyline
Skyline Technology Solutions is a full-service IT integrator, enterprise solution provider, and product developer to transportation, education, and public safety customers in federal, state and local, and commercial spaces.
Headquartered in Maryland, Skyline is passionately committed to unlocking value for clients by building trusting relationships that translate to delivering solutions with outstanding customer service. Skylines specializations in managed IT solutions, public safety data, video interoperability, and physical security and access control services are currently employed in 17 states across the U.S. Find out more about Skyline by visiting skylinenet.net.
