Who is Skyline?

At Skyline Technology Solutions, our mission is to build a more resilient and connected society, and that starts with the people that we hire to join our team. We envision a world in which critical infrastructure connects communities, fosters economic growth, and enables governments to share information to enhance public safety.

We are passionate about our work, and our values are core to who we are and who we are looking to have join our team.

Customer Success: co-creating value for our clients success
Curiosity: understanding the problems facing our customers
Leadership: choosing to do the right thing, even when it is the harder path
Trust and Respect: the foundation for building strong relationships

Accountability: owning our actions, decisions, and results regardless of outcome

Core Responsibilities:

  • General requirements
    • Ensure workplace safety
    • Operate a bucket truck
    • Work with basic and powered hand tools
    • Ensure optimized min / max levels of material on truck
    • Remove and rearrange equipment at on-site locations
    • Provides appropriate customer service when needed
    • Drive and maintain vehicles and accompanying tools
    • Knowledge of Firestop Applications
    • Read Blueprints/Drawings
    • Vehicle DOT Inspection Reports
    • Provide Daily Feedback
    • Code compliance
  • Preventative Maintenance
    • Complete PM’s on client equipment
      • Follow SOP for PM to include completing approved PM checklist
      • Ensure PM schedule is up to date and is communicated to the Service Team
      • Replace any damaged cameras with stock equipment if needed
      • Ensure camera is functioning properly
      • Clean the camera and replace dome if needed.
      • Update service ticket
  • Service
    • Properly update assigned service tickets
    • Test, troubleshoot, and repair impacted equipment
    • Ensure tickets are updated daily
    • Request additional information from the customer as needed
    • Ensure contract SLA’s are met for all service tickets
    • Attend weekly status meetings as needed
  • Project work
    • Complete installations to include cabling, conduit, cameras, etc.
    • Ensure project quality is meeting both Skyline and clients’ standards
    • Ensure SOP’s are followed to complete project work
    • Provide proper documentation (as-builds, cable test results, etc.) for completed projects
    • Complete cable terminations and test the cable to ensure quality meets both Skyline and clients’ standards

Education and Experience Requirements

  • Experience in Low Voltage industry 2+ years
  • Experience in CCTV systems 2+ years
  • High School Diploma/GED
  • Maintain Maryland Driver’s License
  • MSP Security License (preferred)
  • Ability to obtain necessary background checks and badges for the program

About Skyline

Skyline Technology Solutions is a full-service IT integrator, enterprise solution provider, and product developer to transportation, education, and public safety customers in federal, state and local, and commercial spaces.

Headquartered in Maryland, Skyline is passionately committed to unlocking value for clients by building trusting relationships that translate to delivering solutions with outstanding customer service. Skylines specializations in managed IT solutions, public safety data, video interoperability, and physical security and access control services are currently employed in 17 states across the U.S. Find out more about Skyline by visiting skylinenet.net.